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Terms & Conditions of Sale
ð– ž LabTIE International
Terms & Conditions of Sale
These Terms and Conditions of Sale apply to all products and services supplied by LabTIE International. By placing an order or purchasing products from LabTIE International, the customer agrees to the terms outlined below.
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​These terms are intended to ensure clear communication, transparency, and reliable service for all customers.
Orders
All orders placed with LabTIE International are subject to acceptance and product availability. Once an order has been confirmed, the customer will receive confirmation details including product specifications, pricing, and estimated delivery time.
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​LabTIE International reserves the right to decline or cancel orders if necessary due to product availability, technical limitations, or other circumstances.
Pricing
All prices are listed in the applicable currency unless otherwise specified. Prices may change without prior notice; however, confirmed orders will be processed at the price agreed upon at the time of order confirmation.
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Additional costs such as shipping, customs duties, taxes, or import charges may apply depending on the destination and are the responsibility of the customer unless otherwise agreed.
Payment Terms
Payment terms will be communicated during the ordering process. In most cases, payment must be received before shipment unless alternative arrangements have been approved.
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Accepted payment methods may include bank transfer, online payment systems, or other approved payment methods.
Shipping and Delivery
LabTIE International ships products to laboratories and research organizations worldwide. Shipping times may vary depending on product availability, customization requirements, and destination.
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Estimated delivery times are provided as guidelines and may be subject to change due to logistical factors beyond our control.
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​Customers are responsible for ensuring that shipping information is accurate and complete.
Product Use
LabTIE products are designed for professional laboratory use. Customers are responsible for ensuring that the products are used according to the provided documentation and within appropriate laboratory conditions.
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LabTIE International is not responsible for damages resulting from misuse, improper installation, or unauthorized modifications.
Custom Orders
Custom dispensers and specialized configurations are developed based on the customer's specific requirements. Once a custom order has been confirmed and production has begun, it may not be cancelled or modified without prior agreement.
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Custom product timelines may vary depending on the complexity of the requested configuration.
Returns and Refunds
If a product arrives damaged or defective, customers should contact LabTIE International as soon as possible after receiving the shipment.
Return requests must be submitted within a reasonable time period and may require authorization before products can be returned. Products must be returned in their original condition and packaging unless otherwise agreed.